Returns Policy

At Mivlen, our priority is your satisfaction. If you find any issue with your purchase, we extend a 100% money-back guarantee for products that arrive defective or sustain damage during shipping.

Conditions for Returns:

• The product must be either defective or have suffered damage in transit.
• Returns must be initiated within 30 days from the delivery date.

Return Process:

1- Reach out to our customer support at support@mivlen.com, detailing the problem. Please include photos of the defective or damaged item.

1. 2- Once we confirm the issue, we'll send you a return address. Please note, return shipping costs fall on the customer, except for defective or damaged items.

Refunds and Exchanges:

• You have the choice between a replacement or a refund.

• Refunds are issued to the original payment method within a set number of days after we receive the returned item.

Additional Information:

• Our return policy is valid for 30 days post-purchase. Unfortunately, we cannot offer refunds or exchanges beyond this period.

• We reserve the right to deny returns that do not meet our Returns Policy conditions.

• This policy may be updated; kindly revisit it periodically for any changes.

Contact Us: For further details on our returns policy or if you have questions, feel free to contact us at support@mivlen.com or via our website's "Contact Us" section.